After the “yes”: what the first month with Nemus looks like

When we talk with companies that are considering adopting a digitalisation tool, one idea comes up above price. What worries companies most is implementation: signing up for it and then not knowing how to adapt to it.

It is a reasonable objection. Every step taken in digitalisation means a steep learning curve for companies.

Many SMEs in the forestry and timber sector have not yet taken the step towards digitalisation. It is not resistance to change: it is caution. Changing the way a team works when it has used the same system for years (paper, notebook, phone calls, Excel) is not a minor decision. And another concern is added to that one: signing up for software without knowing whether the team will understand it, whether the screens will be clear, whether there will be someone on the other end when a question comes up.

These are legitimate fears. And they are the two that a good implementation process has to ease.

That is why, when a company asks us what it is like to start working with Nemus, we don’t talk about screens or processes. We talk about what the first months will be like.

1. A visit to the forest, not to the office

The first thing that happens after deciding to work with Nemus is that one member, or two, of the implementation team comes to visit you. Not in a meeting room: out in the field. To understand how your company works today. What happens when a carrier arrives, how the delivery note is handled, where the data you already have is kept. If we don’t understand how you work, we can’t help you organise it.

2. Setup with your data, not with demo data

Nemus is set up with your company’s real information: your forests, your forwarding trails, your batches, your customers. It is not a generic platform that you have to adapt your operations to. It is a platform that adapts to the operations you already have.

3. Training in context, not in a classroom

Training for your team takes place where the work is done: in the forest, in the office, at the plant. With the real data that will be used. Not with theoretical examples. If someone on your team has to learn how to enter all the information and georeferencing of a batch in Nemus, they learn it by loading a real batch, not by watching a PowerPoint presentation.

4. One month of support, not a helpline

During the first weeks you are assigned a companion from the Nemus team. It is not a phone number you call when there is a problem: it is a person who knows how you work and solves questions as they arise. The day-to-day questions, not the ones in the manual.

“This is for big companies”

Sometimes this is exactly what we are told. It is not true. Implementation is adjusted to the size and pace of each company: an SME with three people does not need the same rollout as an industrial operation with one hundred and twenty workers, and we know this because we know the sector inside out.

“My team isn’t really into screens” is something we also hear often. That is precisely why training is done in situ, in the work environment, and not in a meeting room. A screen stops being scary when it is used for something you already do, not for something you have to learn from scratch.

Nemus doesn’t end when you sign. It starts when you sign

Nemus starts with a person from the team who comes to see you in the forest. Because digitalising well is not a matter of software: it is a matter of who accompanies you while you do it and who is by your side for any question that arises.

Cut, transport, deliver. Nemus takes care of the rest.

Want to know what your first month with Nemus would look like? We won’t send you a PDF. We suggest a 20-minute call to understand your case. Request your conversation 👉 here